Minggu, 08 Februari 2009

Customer Service Technician (Onsite and Helpdesk)

Responsibilities:

  • To provide first and second level end-user IT support (face to face), including PC/network/server/standard applications support and troubleshooting.

  • To escalate specific requests to next level for immediate attention and resolutions.

  • To log and follow up on outstanding cases.


Requirements:

  • Minimum two (2) year of working experience supporting PCs, Notebook and LAN.

  • Proficient in MS Win 9X / Win2K, and/or Standard Software (MS Office, MS-Outlook, Anti-Virus Software, Internet Browsers, etc).

  • Must be comfortable talking to people at all levels.

  • Customer oriented, a Team Player, a fast learner and serious with work.

  • Candidates with immediate availability are encouraged to apply.


Preferred Skills:

  • Helpdesk

  • Technical support

  • Windows 98 / 2000 Professional / NT Client / XP / Vista / Workstation support


Languages:

  • English - Very Good, Preferred

  • Chinese – Good, Preferred


Send your resume to:

hr@asustek.com.sg
c.c. Sherry_Wu@asus.com.tw

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