Helpdesk Specialist

Responsibilities:
Manage daily Desktop Support services.
Handle incoming request calls and enquiries.
Logged calls into Helpdesk System for tracking and reporting.
Provide 1st level of technical support over the phone or remote support tools for all end users that include Overseas and Remote sites.
Adhere to the Desktop Support Service Level Agreement at all times.

Requirements:
GCE ‘O’ level, ITE, Diploma in IT or related discipline.
Preferably 1 year of relevant experience.
Fresh graduates are welcomed.
With Lotus Notes experience will be an advantage.
Good communication and interpersonal skills.
Able to speak English and Mandarin well.
Preferably able to start work immediately.

Attn : Human Resources Department
United PREMAS Limited
Blk 750 Oasis, Chai Chee Road
#01-01 Technopark @ Chai Chee
Singapore 469000

email : hr@ugl-premas.com