Selasa, 09 Maret 2010

ATM Field Servicing Technician

  • Excellent in servicing of technology hardware
  • Rotating shift
  • Proficiency in mechanical and electrical aptitude

Main Responsibilities

  • Routine maintenance on Self-Service Banking Terminals. i.e. cleaning, adjusting components, Perform Preventive Maintenance (PM), Break and Fix Assignments (replacing keyboards, printers, monitors, hand-held scanners, modules, motors)
  • Project work and other jobs according to statements of work.
  • Work in accordance to customer’s policies, processes and procedures on machine maintenance and customer interaction.
  • Ensure Kiosk or Equipment is fully operational and securely locked.
  • Ensure staff productivity measures are achieved.
  • Required to work on rotating shifts.
  • Retrieval of documents retained at Self-Service Banking Terminal.
  • Work together with Call Center Staff via PDA to recover machines.
  • Work together with Security Escort Officer on a buddy basis.

Essential Requirements

  • Possess ITE Certificate or Diploma in Electronics and Communications Engineering
  • Experience in repairing or servicing of PCs or electrical/electronic/mechanical components (i.e. printers)
  • Good troubleshooting & problem solving skills.
  • High level of mechanical/electrical aptitude.
  • Clear verbal and written communication essential.
  • Ability to pick up new skills fast
  • Independent worker and able to work under pressure.
  • Ability to work with MS Windows Operating System and MS office applications.
  • Works well with minimal supervision.
  • Good interpersonal skills required and do produce good customer relationship skills as well

Interested candidates may click "Quick Apply" to submit your application. Alternatively, please visit http://www.ncr.com/careers to apply.

Help lead the way to the next generation of self-service technology by revolutionizing how consumers interact with businesses around the world

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