Singapore Telecommunications Ltd

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Sales Specialist

Job Responsibilities :

• A focused strategic selling role, identifying and driving qualified opportunities from pre-sales to close of business contracts whether it is a master agreement or a single mobile line & equipment contract.
• Close businesses (whether new, win-back or renewal) that will add and maintain overall business and account top line revenue growth while managing and up-selling customers to avert revenue erosion.
• The role encompasses both growth through new acquisitions or win-back and by expanding customer expenditure with our existing businesses.
• Identify, lead and drive sales focused activities in scoping (prioritizing) and communicating the account opportunities, objectives, strategy and resource requirements (whether new, win-back or renewal businesses) with colleagues like Account managers and marketing managers to achieve a healthy revenue stream for SingTel from the business won or maintained.
• From alert and progress reports provided with customer statistics, the Sales specialist is to work with Account managers to identify and qualify to develop an account. He or She would need to lead and conduct regular account discussions with the account managers and account directors to ensure alignment in customer experience.
• The sales specialist upon qualifying an opportunity and communicate the strategies and approaches to the Account management team, may independently lead and drive the sales process from meeting the customer to scope, prepare sales proposals, conduct presentations, negotiate up to the closing of business with qualified customers.
• Resourceful in gathering the right resources (account managers, marketing managers, customer service managers and management team) to drive the sales activities to closure.
• During the sales process Sales Specialist will communicate the developments of accounts internally to stake holders and eventually ensure smooth account transition upon closure of contracts.
• Primary focus will be on IVS (voice) and Mobile products - solutions. However, may be asked to drive sales in other services and products that management may wish to focus.
• Proactively monitor market changes and competition and feedback on important activities (e.g. technical developments, industry trends, new features and services etc.) to Sales and Marketing teams.

Requirements:

A degree or higher with at least 5 years of sales experience in telco/IT industries, with experience in opportunity and account leadership and a track record of successful sales in complex environments and solutions.

Other pre-requisites:

• Possess leadership, qualifying and scoping (prioritizing) skills in driving business in a multi- directional and multi-team environment
• Person with high energy and strong driver of an end in mind to achieve the account revenue and market share growth objectives
• A people person who can manage and influence internal and external customers to achieve growth in qualified opportunities within accounts assigned.
• A person who will not afraid to do what is right in accordance to SingTel values
• Good to possess telecommunication products and services, though not a necessity.
• Possess good financial and analytical skills in identifying opportunities
• Dedicated & excellent team player
• Strong communication, organizational and planning skills
• Able to balance revenue objectives with good relationships at all levels within SingTel and with customers.
• Strong sales experience and CRM funnel management- reporting skills
• Highly customer-oriented and able to manage individually or partner with teams to achieve common revenue growth objectives
• Strong business acumen and ability to negotiate effectively
• Highly dedicated with a strong thirst to learn and re-learn in ensuring that the overall value of the role is delivered.
• Unafraid of change

Interested parties, please send your resume in MS Word to g-hirebs@singtel.com