Job Summary
Accountable for managing EDI Projects and operational support related issues concerning to the EDI services. Provide project co-ordination, code extract programs, create logical maps, develop physical map, setup data communication, create test plan, create test data, conducting QA, integration testing, implementation support, create data flow diagram and support documentation.
Requirements
- Experience and good understanding of software development lifecycle methodologies.
- Must have knowledge in IIS Web Server, MS SQL and/or Oracle Database Server
- Experience in managing enterprise intranet and extranet web sites and services
- Familiar with AS/400 tools and utilities such as Query/400, SQL, DFU, SDA, RLU would be advantage
- Good analytical and troubleshooting skills
- Project management experiences a plus. Experience managing on-shore and off-shore contractors.
- Experience in the Transportation and Logistics Industry a must.
Primary Duties and Responsibilities v
- To gather and analyze user requirements, design and develop, implement applications for across system projects
- Interpret business requirements in the area of EDI and translate business requirements to EDI functional specifications
- Perform project co-ordination, code extract programs, create logical maps, develop physical map, setup data communication, create test plan, create test data, conducting QA, integration testing, implementation support, create data flow diagram and support documentation.
- Accepts telephone calls and emails from users who are requesting information or requesting services related to EDI services. Investigate complex situation to diagnose underlying causes and assists users in recovering or continuing operations.
- Given a user request that cannot be directly resolved; refers request to the appropriate colleague or product re-solvers with the necessary diagnostic information.
- Monitors the progress of those problem tickets referred to other colleagues or product re-solvers and keep users informed of progress through to resolution. Applied escalation procedures for problem tickets that achieving satisfactory progress.
- Apply sound quality management methods, tools and techniques to create and support defect-free application components that meets the needs of the organization.
- Work with development manager to define QA activities for project plan along with ensuring delivery schedules for testing activities.
- Provide user operational support and ensure full availability of all in-house developed applications
- Ensure industry best practices are integrated into test processes and artifacts.
- Develop and maintain procedure and work instructions for departmental processes.
- Play the role of a Release Manager when required, to ensure application components are released for productive deployment as tested.
Qualifications
Education and Experience
- Bachelor’s Degree in IT related field
- Minimum five years IT EDI / B2B related experience.
Languages and Communication Skills
- Must be able to read, write, and speak English fluently.
- Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from management, employees and vendors.
Computer Skills
- Good knowledge in Gentran Integration Suite, and communication protocols covered FTP, SFTP, HTTP, HTTPS, and AS2
- At least 1 years in application development and maintenance experience in Java, and RPG
- Experience in SQL and Oracle application development and EDI standards – EDIFACT, ANSI X12, Rosettaent and XML
- Advanced proficiency in Microsoft Office Project Plan, internet, web-based and specific job related software.
Other Skills/Experience
- Ability to develop short and long-range project planning, and effectively communicate information to diverse work groups.
- Proficient in project management methodologies with a focus on developing solution driven tactical plans to achieve goals, implementing business requirements analysis and testing processes, and identifying timeline constraints, and risks.
- Ability to solve critical issues in a fast-paced environment with time–sensitive deadlines.
- Excellent written and oral communication skills including the ability to persuade, influence, negotiate, and make formal presentations in meetings and training environments.
- Strong interpersonal skills including diplomacy and patience.
- Demonstrated skills in organization group process, problem identification and resolution.
- Strong organizational and time management skills with ability to manage multiple projects and set priorities.
Interested applicants, please send your detailed resumes stating your current and expected salaries in MS Word format to:
job.aspac@cevalogistics.com
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