Technical Consultant (Sales Support)

As a key member of the Technical Sales team you will contribute to creating an exceptional customer experience while working in a fast-paced, challenging work environment. The successful candidate will be responsible for pre-sales activities such as product demonstrations, trial management and RFP responses. Post- sales activities will include on and off-site implementation, training and mentoring. The successful candidate will be self-motivated and possess a combination of strong technical skills and excellent communication skills.

Key Duties:

· Pre-sales technical support of our advanced Wireless Access Network planning and optimization software solutions

· Working closely with the sales team, provide customers the technical aspects of the Mentum solutions (products and services) including, product demonstration, technical consultation, support and training as required

· Liaise with Product Management and other internal groups to ensure timely problem resolution

· Develop and maintain product Knowledge Base

· Keep abreast of new product and technology developments

Qualifications:

Candidate MUST have:

· Bachelor Degree in Engineering, or higher

· Knowledge of 2G, 3G, RF and Microwave wireless technologies

· 3-5 years experience in mobile telecommunications with hands-on experience in network planning

· Exceptional analytical problem solving skills.

· Excellent communication and interpersonal skills

· Ability to work in a high pressure fast-paced work environment

· Good time/work management skills

· Knowledge of Microsoft Windows operating systems

· Experience working in a sales or customer facing environment

· Fluent in Native Mandarin and with advanced English communication skills

· Ability to travel within the APAC region to provide on-site technical support and training

Candidate would benefit from having:

· Knowledge of 4G technology

· Experience with the operation of radio planning tools (preferably Planet EV)

· An understanding of GIS concepts and software (preferably MapInfo Professional)

Interested parties please send detailed resume to: recruitment@mentum.com

All personal information provided by applicants will be treated in strict confidence and used solely for recruitment purpose.