Regional IT and Client Support Manager (Based in Singapore)

You should have a good IT degree from a reputable university. Fluency (both spoken & written) in English and Mandarin is an absolute requirement. A good knowledge of financial and accounting concepts and terminology in both English and Chinese would be a distinct advantage.

Job Responsibilities:
Provide Internal Helpdesk & IT Support to colleagues located in Singapore and Beijing

Provide External Client Helpdesk Support to clients of our financial & economics databases in Asia Pacific

Liaise with Headquarters on all technical matters


Requirements:
Friendly, confident & patient. Fluency (both spoken & written) in English and Mandarin is an absolute requirement

Good knowledge of financial and accounting concepts and terminology in both English and Chinese

Technically proficient and have good problem-solving skills

Candidates should have previous experience in a Wintel/Exchange environment and have hands on skills using Active Directory & Exchange Server.

Familiarity with TCP/IP, DNS, DHCP, and VPN particularly in a Cisco environment

Experience in a CRM/ERP deployment and maintenance preferred

Excellent knowledge (to an advanced level) of Microsoft Excel and Access, along with other commonly used Microsoft office programs like Word and Powerpoint

MCSE or MCSA certification, or previous experience in a Helpdesk Role will be a distinct advantage


In return, we offer a competitive remuneration package, a dynamic work environment and the opportunity to be part of an innovative, international company. Interested parties are invited to send in their detailed C.V. with a recent photograph to Recruitment-SG@bvdep.com stating current and expected salary. The closing date for submission is 30th June 2008.

We regret that only shortlisted candidates will be notified.

Bureau van Dijk Electronic Publishing - Making Information Work
www.bvdep.com