Senior Customer Quality Engineer

Job Description:

• Contact window for customers based in South-east Asia region
• Handle customer complaint and queries
• Manage customer RMA return boards process and 8D process
• Liaise with internal departments for achieving customer quality expectation or requests
• Lead internal cross-functional improvement meeting on customer complaint
• Arrange sorting activities of suspect goods
• Attend project meetings or periodic weekly/monthly/quarterly meetings with customer
• Work with internal departments for preparation of customer visit, audit, presentation and qualification

Qualification and Experience:

· Degree or Diploma

· PCB manufacturing related and/or customer handling related

· Fluent in both English and Mandarin

· Able to interact well with people

Others:

Work Hours: Monday to Friday, 8.30am to 5.30pm
Location: Blk 219 Henderson Road #08-03 Singapore 159556

Interested applicants are invited to email your detailed resume together with your contact number to beehong.tan@gultech.com